We've built hundreds of homes across the great state of Tennessee, and Custom Smart Homes reviews will show
you that we have plenty of happy customers.
We have the experience needed to build any home our customer desire, and
throughout our decades of experience we've had to deal with our fair share of
headaches. A lot of different people and
companies need to work together in order to complete a job, land surveyors,
material suppliers, construction workers, and managers all need to
cooperate. If one person fails to do
their job, than an entire project can be set back. There are some problems that always seem to
pop up in the industry, but there are things you can do to help fix them.
Problem
#1: You were sent the wrong materials
The moment you discover that you were sent the wrong material, you need
to do some backtracking to see how it happened. Situations like this are why you should always
make copies of order forms so that you can check them in case you receive the
wrong materials. If you happened to fill
out the form incorrectly, take special precautions in the future to avoid it
from happening again. Right now, ship
the material back and make another order for the material you need.
Problem
#2: Unforeseen conditions are causing problems
Maybe the soil you're building on top of isn't as stable as you hoped it
would be, or maybe you're renovating a home that has a terrible case of dry
rot. If you drew up a good contract,
there will hopefully be a section that mentions what will happen in case
unforeseen circumstances occur.
Unfortunately in this circumstance you don't have too many options, you
can choose to either stop the project to avoid emergency spending or ask your
client for extra money to cover the cost of your new work. If you can, get a third party member to
evaluate the situation to get an objective view on what the next course of
action should be.
Problem
#3: Your workers and clients keep coming up with changes and improvements
Your main builder insists that they know a better way to build even
though it deviates from your current plan, and your client keeps changing their
mind about what features they want in their home. In situations like this, you'll need to use
your best judgment. If the suggested
changes don't do anything to change the overall design, than you can feel free
to okay them. If your client insists on
making more changes, politely explain that their suggestions will take longer
to construct and that it'll add extra time and money to your building schedule
and their budget. As long as they
understand that they'll have to pay extra money and that the project will take
longer to finish, feel free to follow their new instructions.
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